At a time when the luxury hospitality landscape is evolving, the World Luxury Chamber of Commerce (WLCC) is strengthening its global network with the induction of Conde Hospitality Solutions Lda. This strategic addition highlights the influence of forward-thinking hospitality specialists in shaping the future of high-end experiences worldwide.
Conde Hospitality Solutions is a boutique consultancy and training partner for luxury hotels and service brands. The company champions human hospitality — people first — to empower teams, operationalize service excellence, and align culture with performance. Its mission, “Elevating Hospitality & Teams for Excellence,” drives tailored consulting and training programs that turn touchpoints into memorable experiences and purpose into measurable results.
Conde Hospitality Solutions specializes in the tourism and hospitality sector, focusing on key areas such as hospitality, service excellence, and luxury customer experiences. The company promotes organizational strategies that foster employee happiness, leadership, and motivation in the workplace. By delivering exceptional service, organizations can strengthen their market position and, in turn, achieve higher profitability.
Founded and led by Liliana Conde, Founder & CEO, Conde Hospitality Solutions brings over 35 years of experience in the hospitality industry, including 20 years as a Hotel General Manager at NH Hotels Group and Small Luxury Hotels of the World–affiliated properties. Liliana is also a higher-education lecturer and keynote speaker, holding an MBA in Organizational Happiness and having completed Executive Education in Luxury Management at the Católica Lisbon School of Business & Economics. Her work integrates service excellence and human-centric leadership to elevate guest experience, team culture, and brand performance.
“Welcoming Conde Hospitality Solutions Lda. into our Chamber is more than a ceremonial moment — it’s the start of a powerful alliance between Portugal’s thriving luxury sector and our global community,” said Alexander Chetchikov, President of World Luxury Chamber of Commerce. “Their exceptional vision and deep understanding of hospitality and tourism dynamics will enrich our network and help push the boundaries of what luxury can achieve.”
Membership in WLCC provides Conde Hospitality Solutions Lda. with privileged access to a worldwide network of luxury leaders, opportunities for cross-sector collaboration, and a platform to amplify its international presence. This alignment is designed to foster meaningful partnerships and bring new perspectives to the industry’s ongoing transformation.
The inclusion of Conde Hospitality Solutions Lda. reflects WLCC’s mission to unite influential brands that drive growth, creativity, and progress within the luxury sector.
For more information:
Conde Hospitality Solutions
Liliana Conde, Founder & CEO
E-mail: info@lilianaconde.pt
Website: www.lilianaconde.pt
LinkedIn: linkedin.com/in/liliana-conde
Instagram: @lilianacondehospitality
Facebook: facebook.com/liliana.conde1