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Webinar – Luxury Customer Relations: How to Keep Long-Term Relations?
Webinar – Luxury Customer Relations: How to Keep Long-Term Relations?
Discover the secrets to building lasting relationships with luxury customers in this interactive webinar by Francis Srun. Gain actionable strategies to personalize experiences and strengthen connections that drive long-term success in the luxury industry.
Topics covered:
- Would you consider a customer as a friend?
- What are the expectations of a customer to an advisor?
- Pride: brand and creations
- Privileges: because I deserve it
- Partnership: mutual benefits
About Francis Srun: Francis Srun, a luxury industry expert (20+ years), is the founder of Luxury Selling, the first mobile training platform for luxury sales. A board director at HAYA Retail Solutions, he specializes in business development, customer psychology, and sales training.
Free for WLCC Members
Date:
21 August, 2025
Time:
11:30AM New York | 4:30PM London
Category:
Education
Industry:
Luxury Retail
Location:
Online
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