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Leadership Lounge with Hayley Hines: Designing Emotion in Luxury
Leadership Lounge with Hayley Hines: Designing Emotion in Luxury
A private WLCC Leadership Lounge designed for meaningful exchange among luxury leaders, exploring how experience design is becoming a key driver of client loyalty, differentiation, and long-term value in today’s evolving luxury landscape.
This session features Hayley Hines, expert in luxury experience design and wellness strategy and founder of Soul Sparkle Living™, sharing her perspective on how emotionally intelligent and immersive experiences are redefining client relationships and shaping the future of luxury, followed by curated networking with industry leaders.
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WLCC Leadership Lounge with Hayley Hines
A Private Forum for Global Luxury Leaders
The WLCC Leadership Lounge brings together founders, CEOs, and senior decision-makers in a curated environment designed for meaningful exchange, trusted connections, and strategic conversations.
Each session is intentionally limited to ensure depth of discussion and real opportunities for collaboration.
Featured Speaker
Hayley Hines International Speaker | Luxury Travel Advisory & Experience Design Founder, Soul Sparkle Living™
With over 30 years of experience in wellness strategy and luxury experience design, Hayley works with hospitality brands, founders, and high-end clients to create emotionally intelligent, immersive environments that elevate both client experience and business performance.
Fireside Conversation
Designing Emotion: The Hidden Driver of Luxury Client Loyalty and Revenue
This conversation will explore how luxury brands can move beyond service and aesthetics to design experiences that create lasting emotional impact.
Key themes include:
· What drives true client loyalty in luxury
· How to design experiences clients remember – and return for
· The connection between emotion, positioning, and pricing power
· New opportunities for revenue through immersive formats and experiences
Session Experience
The 90-minute session is structured to combine insight with meaningful interaction:
· 30 minutes – Fireside conversation
· 40 minutes – Curated member introductions
· 20 minutes – Moderated discussion and peer exchange
Why Luxury Leaders Attend
· Connect with founders and senior decision-makers globally
· Gain practical insights into evolving luxury client expectations
· Position your business within a curated ecosystem
· Explore partnerships and collaboration opportunities
· Expand your visibility within the WLCC network
Participation is by invitation only. Spaces are intentionally limited
Upcoming Events
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Exclusive Offer for WLCC Members:
A limited number of complimentary visitor passes are available exclusively for WLCC members, subject to organizer approval.
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Exclusive Offer for WLCC Members:
10% discount on exhibition space
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Exclusive Offer for WLCC Members:
A limited number of Excellence invitations, including entry via VIP entrances, access to the VIP Club, and VIP sea shuttle services.